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Najčešće postavljana pitanja
Račun Raw Spread: Na ovom su računu iskazani neizmijenjeni međubankarski spreadovi kakve mi dobivamo od naših izvora likvidnosti. Na svako trgovanje standardnog lota primjenjuje se provizija od 7 USD koja pokriva i ulazak u poziciju i njezino zatvaranje.
Račun Standard: Na računu Standard ne naplaćuje se provizija, ali spreadu kojeg primamo putem međubankarske ponude dodaje se 0.8 pip.
Više informacija o raznim vrstama računa za trgovanje možete pronaći na našoj stranici Pregled računa.
IC Markets has two MetaTrader account types, a Standard account and our market leading, The Raw Spread account. IC Markets does not charge a commission on Standard accounts but instead applies a spread mark up of 0.8 pip above the Raw inter-bank prices received from our liquidity providers. IC Markets Raw Spread account shows the raw inter-bank spread received from our liquidity providers. On this account we commission of $7 per standard lot round turn.
Below are commission rates for different base currency accounts:
AUD | 9.00 round turn |
USD | 7.00 round turn |
EUR | 6.50 round turn |
GBP | 5.50 round turn |
SGD | 9.50 round turn |
JPY | 1100.00 round turn |
CHF | 6.60 round turn |
NZD | 12.00 round turn |
HKD | 54.25 round turn |
Da biste doznali više o proizvodima koje nudimo, kliknite ovdje: naša ponuda.
Također vam najtoplije preporučujemo da prije nego otvorite račun kod nas svakako pažljivo pročitate našu Izjavu o svojstvima proizvoda i Uvjete računa kako biste se podrobno upoznali s troškovima, rizicima i vašim odgovornostima.
ECN: ECN je kratica od „Electronic Communication Network“, odnosno elektronička komunikacijska mreža, i to je tek tehnički izraz koji opisuje način na koji banke i izvori likvidnosti međusobno povezuju kako bi formirali svoje tečajeve. U forex poslovanju to se može upotrijebiti za opis onih pružatelja usluga trgovanja stranim valutama koji malim trgovcima nude međubankarske cijene.
STP: Ovo je kratica za „Straight Through Processing“, odnosno protočnu obradu, i opis je načina obrade naloga za trgovanje. Pružatelji usluga forex trgovanja koriste ovaj izraz kada se svi nalozi obrađuju po tržišnim tećajevima koje pružaju brokerovi izvori likvidnosti, za razliku od slučajeva u kojima broker formira tečajeve sam. Uobičajeno je da STP podrazumijeva da se u trgovanje ne uključuje dealing desk..
Market Maker: Ovim izrazom se označavaju forex i CFD pružatelji koji imaju dealing desk kojim formiraju vlastite tečajeve. Ti tečajevi mogu nastati kao posljedica njihove vlastite pozicije ili ukupne izloženosti riziku i mogu odstupati od prevladavajućeg stanja na tržištu. Svi Forex i CFD provideri u Australiji imaju u svojoj AFS licenci ovlasti za formiranje vlastite cijene kao market maker, no mnogi ne rade tako i sebe ne smatraju market makerima.
IC Markets je izvor proizvoda koje osigurava. Sebe smatramo pružateljem/providerom usluga pristupa tržištu stanih valuta (foreign exchange - forex) koji se oslanja na ECN model rada, budući da nemamo vlastitu knjigu naloga nego mi tečajeve preuzimamo od naših vanjskih i nepovezanih izvora likvidnosti koristeći se elektroničkom komunikacijskom mrežom – ECN – i stoga mi tečajeve proslijeđujemo vama bez intervencije dealing deska.Kako bismo vam osigurali bolju pouzdanost cijena i osigurali brzo izvršenje, mi ne poduzimamo hedging operacije kod naših izvora likvidnosti za doslovno svaku poziciju. To također sprječava probleme koji se mogu javiti ako jedna od operacija unutar pojedine transakcije utječe na prvu operaciju u slučajevima kada bi se transakcije trebale zaštićivati. Takvi smo praksu uveli kako bismo vam pružili trgovanje koje je cjelokupno poboljšano.
Nakon što naš tim u računovodstvu provjeri i odobri vaš obrazac za prijavu, poslat ćemo vam e-mailom vaše podatke za prijavu i lozinku.
Kako mogu dobiti pomoć?
Jednostavno upišite pitanje u gornji okvir za pretraživanje kako biste dobili trenutne odgovore.
Bolje rezultate postići ćete upišite li više od jedne riječi i unos bude u obliku pitanja. Ako ne pronađete ono što ste tražili, pokušajte svoje pitanje izraziti drugačije (ne očekujte potpunu podudarnost i rezultate svake od riječi odvojenih razmakom).
Pitanja o IC Marketsu
The security information must be kept private and should not be saved on a shared or public device.
Please reach our support to notify the incident so appropriate measures are applied from our end at the earliest possible.
Pitanja o trgovanju s IC Marketsom
Početak: 00:01 vrijeme prema računanju MetaTrader 4 Servera (ponedjeljak)
Završetak: 23:57 vrijeme prema računanju MetaTrader 4 Servera (petak)
Molimo da imate na umu da vremenska razdoblja za određene instrumente mogu biti i drugačija. Sva vremena trgovanja možete pronaći u specifikacijama dotičnih proizvoda.
Donja tablica navodi datume na koje se serversko vrijeme mijenja kako bi se uskladilo s ljetnim računanjem vremena svake godine.
Godina Početak lj. rač. vremena Kraj lj. račun. vremena
2018 11. ožujka 4. studenog
2019 10. ožujka 3. studenog
Ljetno računanje vremena počinje u 2:00 druge nedjelje u ožujku i završava u 2:00 prve nedjelje u studenom.
The trading hours for gold (XAUUSD) are:
Opening time: 01:02 MetaTrader 4 Server Time
Closing time: 23:57 MetaTrader 4 Server Time
The trading hours for silver (XAGUSD) are:
Opening time: 01:00 MetaTrader 4 Server Time
Closing time: 23:59 (Friday 23:57) MetaTrader 4 Server Time
- Bankovni nalog za prijenos
- Kreditna kartica
- Skrill
- Webmoney
- (Neteller
Naša stranica o financiranju sadrži više informacija o svakoj metodi koju nudimo.
Koristite li se domaćim platnim prometom ili Bpayom, obično je potrebno jedan do dva radna dana. Za međunarodne bankovne transfere, molimo pričekajte do tri do pet radnih dana.
Nakon što naš tim u računovodstvu provjeri i odobri vaš obrazac za prijavu, poslat ćemo vam e-mailom vaše podatke za prijavu i lozinku.
Kako biste dokazali svoj identitet, morate nam predočiti identifikacijsku iskaznicu na kojoj se nalazi vaša fotografija i dokaz o adresi.
Identifikacijski dokument s fotografijom
• mora biti jasan i vidljiv
• mora ga izdati državno tijelo
• ime, potpis, datum isteka i datum rođenja* moraju biti jasno vidljivi
* Napominjemo da IC Markets ne prima zahtjeve za otvaranjem računa od osoba ispod 18 godina.
Dokaz adrese
• ne smije biti stariji od 3 mjeseca
• na njemu mora biti vidljiva adresa koja je jednaka adresi na zahtjevu za račun
Više pojedinosti o zahtjevima koji se odnose na identifikaciju možete naći u našim pravilima za sprječavanje pranja novca.
ECN: ECN stands for 'Electronic Communication Network', which is simply a technical term that is used to describe how banks and liquidity providers connect to each other to form bid and offer prices. In the Forex industry, it can be used to identify providers who use this type of pricing mechanism in order to offer raw interbank pricing to retail traders. Under this model your broker will stream raw prices and your trades will be offset with another client or liquidity provider, or held internally by the broker. This usually results in faster trade execution. This is distinct from order execution, which may result in an offsetting order placed with a liquidity provider.
STP: This term stands for 'Straight Through Processing' and is used when a Forex and CFD provider process all trades at market prices obtained from a liquidity provider. This price is simply passed on by the broker. This is not dissimilar to the ECN pricing model in that the price is not altered and there is no dealing desk intervention when the trade is processed; hence, it is known as STP.
Market Maker: In Australia all Forex and CFD providers, including IC Markets, have the market making authorization on their AFS licence; however, many do not consider themselves market makers. Typically, market makers operate a dealing desk in order to create their own prices. These prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market.
IC Markets is the issuer of the products it provides. We consider ourselves to be a Forex provider offering the ECN pricing model as we source our pricing from external unrelated liquidity providers. These prices are passed on to you with no dealing desk intervention. In order to provide you with better price certainty and to ensure fast execution speed, we do not hedge each and every position with our liquidity providers. We do this in order to provide you with a better overall trading experience.
We do not operate a proprietary trading book, we source our prices from external unrelated liquidity providers or directly, these prices are then passed onto you with no dealing desk intervention.
Although IC Markets’ prices come from its liquidity providers and IC Market is not practically involved in the making of the price, it is simply streaming prices which it receives; the prices nonetheless become IC Markets’ when it provides them to clients to execute on. This is the case for all derivative products which IC Markets offers to its clients.
If you trade 100,000 (1.00)
Commission is $3.50 for opening, and $3.50 for closing; $7.00 for the full round-turn
If you trade 10,000 (0.10)
Commission is $0.35 for opening, and $0.35 for closing; $0.70 for the full round-turn
If you trade 1,000 (0.01)
Commission is $0.035 for opening, and $0.035 for closing; $0.070 for the full round-turn
On MT4 all commission charge for a position is applied at the opening of the trade.
On MT5 commission is charged per side (opening/closing).
*On MT5 the commission column is not rounded up to 3 decimal places but to 2 decimal places only. Thus, commission on a micro lot size $0.035 per side is rounded to $0.04
Technically, when you buy a product at IC Markets, we are selling that product to you. It is not possible for you to buy that product at the exchange directly to complete the transaction due to the attached requirements for higher trade sizes, and margin costs, etc., thus, it has to be dealt with IC Markets on a principal basis alone.
Typically, market makers are considered to be Forex and CFD providers who operate a dealing desk in order to create their own prices, these prices can be based on their own proprietary trading positions or overall risk exposure and may not reflect the prices in the underlying market. In Australia all Forex and CFD providers have market making authorization on their AFS license however many do not operate in the manner described above and do not consider themselves market makers.
The reason why we are one of the largest and most successful Forex CFD provider in the world is our Tight and Low Spread. Therefore we decided to communicate our strengths even better with this new account name. Nothing else changed. We decided to keep our product offerings as simple as possible for our clients to understand what exactly they’ll be receiving.
Swap rates can also be found within the MetaTrader 4 platform, simply go to the market watch and right click on an instrument and select Specifications. A new window will then open and the swap rates will be displayed.
The trade has to be rolled through the weekend, because banks are closed on Saturday and Sunday. Triple rollover interest is applied to FX trades open at 5pm New York Time on Wednesday, because that marks the beginning of the new 24-hour trading day (Thursday) in the global FX market. Important to note that, it's not always a charge and you can also earn.
- Refering to BID prices in the case of a Sell position;
- Refering to the chart prices only and not refering to the prices with set mark ups in the case of Buy positions under a Standard account.
Our team can help check this further for you should you like to reach us at support@icmarkets.com mentioning the specific aaccount and trade order details.
https://cdn.icmarkets.com/uploads/CFD-PDS.pdf
Pitanja o Forex tržištu
U ovom primjeru Mary uplaćuje 5000 USD na svoje forex račun za trgovanje i određuje razinu svoje financijske poluge na 1:100. Kao rezultat poluge, Mary na njezinih 5.000 USD depozita ostvaruje kupovnu moć od 500.000 USD. Mary odlučuje KUPITI 0.1 lot AUD/USD para po cijeni od 0,99802, 3 dana kasnije cijena AUD/USD je 1,04069 i Mary odlučuje zatvoriti svoju poziciju. Dobit koju je ostvarila Mary izračunava se kao (1,04069 - 0,99802) 426 pipsa. S obzirom na to da je Mary otvorila poziciju koja iznosi 0,1 lot, ostvarila je profit od 426 USD ili 1 USD po pipu.
Naravno, da je par AUD/USD krenuo u smjeru suprotnom od onog kojeg je Mary očekivala i pao ispod početne cijene njezine transakcije koju je obavila po 0,97802, ostvarila bi gubitak od 426 pipsa na svojoj transakciji (0,99802-0,95542). Budući da je njezina veličina pozicije bila 0,1 lot, Mary bi ostvarila gubitak od 426 USD ili 1 USD po pipu.
Razumijevanje problema iz MetaTradera 4
Understanding platforms
Open your MT4 platform and select File – Login to Trade Account.
In the login box enter your account number. Make sure to enter your password correctly, if you are copying and pasting make sure not to copy any extra spaces over.
From the drop down menu select the relevant server that was listed in the email.
If you cannot see the server, simply type it manually as live(server number).icmarkets.com and select Login.
You’ll see your connection status update in the bottom right hand corner of the platform.
If the connections status shows ‘invalid account’, make sure your password was entered correctly. If it shows ‘no connection’, double check the server address was entered correctly.
Your cTrader ID will be automatically created for you once your cTrader account is approved.
You will receive an email with the subject heading ‘Welcome to cTrader ID’. Select ‘Confirm cTrader ID’.
You can now sign in to the cTrader platform using your email address and the password from the welcome email.
Once you have logged in you will see your IC Markets trading account is automatically linked.
If you open an additional cTrader account, it will be automatically linked to your cTID and you will see it available the next time you login to the platform.
- Go to settings
- Click on trade accounts
- Then click on the small plus sign
- Login to an existing account
- Search for the server
- Select the correct server for your account
- Enter your login credentials
- Download and save the file.
- Identify if the file is archived or in its normal format (right click on the file and select Properties, at the top it will say if it is a MetaQuotes Language 4 file. If it is not, it is most likely an archive)
- If the file is archived or zipped, make sure to unzip the file.
- Now open your MT4 platform. At the menu bar, click File > Open Data Folder
- Double click the ‘MQL4’ folder and then open the ‘Experts’ folder.
- Now go back to where you downloaded your Expert Advisors and drag them into the open ‘Experts’ Folder.
- Once done, close all windows.
- Restart MetaTrader 4 platform and the EAs should appear in your ‘Navigator’ panel.
With IC Markets, the margin call level is 100% and the stop out level is 50%. This means that, as soon as the margin level drops to 100%, you'll see a margin call that is an indication to take an appropriate measure on the account by either reducing the exposure or funding the account further. If the margin level drops further to or below 50% system will automatically start closing out positions to bring back the margin level to a reasonable level.
Commissions have slight differences, but all other aspects are pretty much the same.
You can apply for a sponsored VPS package here: https://secure.icmarkets.com/Vps
- “open order”
- “close order”
- “pending order”
- “no money”
Please check your account and make the changes necessary to lower your server messages.
Go to Tools, Options, Server, Select "Change". Enter current (master) password, tick "Change Investor" (read-only) password and enter your desired password.
Start your MetaTrader 4 terminal
Go to: File -> Open Data Folder -> Logs, where you will find the log files from your MT4 Journals tab.
- too many indicators installed and used on charts
- too many charts opened same time
- any extra software, such as EA
- small RAM on your PC
- large influx in the amount of data being received at your platform
We can advise to install a separate platform, and run the new platform without any EAs and indicators, and see if it fixes the problem. You amy contact our team who will be able to traoubleshoot the problem for you.
To change the password on the platform, select Tools - Options - Server Tab and then the ‘Change’ button.
Enter your current password and make sure ‘Change Master Password’ is checked.
Enter your new password, ensuring it is a minimum of five characters long and is a combination of upper and lowercase letters and digits. Confirm the password in the second box and select OK. The change was successful if no error messages appear.
If you have forgotten or lost your password you can reset it via your Secure Client Area. Sign in and select ‘Change Trading Account Password’. Enter and Confirm your new password and select Save. You will also receive an email confirming the change was successful.
MT4 is a much older platform but has a great deal of support and features available online and through the MetaQuotes. There is also a vast range of custom indicators and Expert Advisors readily available for MT4.
Set the new password and confirm the details.
Click "Save" to apply the changes.
LiveXX.icmarkets.com , where XX stands for the live server number. For example, 15 for ICMarkets-Live15. The server details can also be found under the login credential email or the platform credentials link in your secure client area.
For the inbuilt option, please follow below steps:
- Go to Tools
- Click on Options
- Switch to "Notifications" tab and update the settings as required.
Go to Tools and then Options
Go to Server tab and clock on "Change" button in front of Login and Password fields.
Enter current (master) password, opt for "Change master password" and enter your desired new password.
Click "Ok" to confirm resetting the account's master password.
Pitanja o online trgovanju valutama
Margina se računa korištenjem sljedeće formule:
Potrebna margina = (trenutačna tržišna cijena x obujam) / poluga računa
U praksi bi se to računalo na sljedeći način:
Ako je otvorena pozicija od 0,1 (10.000) u valutnom paru EUR/USD po sadašnjoj tržišnoj cijeni od 1,35645 i uz vaš račun je poluga od 1:400, potrebnu marginu biste izračunali na sljedeći način:
(1,35645 x 10.000) / 400 = 33,91 USD
U ovom primjeru slobodna margina iznosi 33,91 USD i to znači da vam je za otvaranje pozicije u tom paru potrebno 33,91 USD slobodne margine na vašem računu za trgovanje.
Razina za operaciju margin stop out (namira margine) računa se uporabom sljedeće formule:
Razina margine = stanje imovine / iskorištena margina × 100%
= razina margine %
Obrađeni primjer
Ako je stanje na računu za trgovanje 10.000 USD (neto stanje imovine) i otvoren je jedan standardni lot na paru USD/JPY i povećanje polugom iznosi 100, margina se računa na sljedeći način:
= 10.000 / 1000 × 100%
= razina margine od 1000%
Ako se pozicija mijenja suprotno od vašeg interesa i stanje vaše imovine padne ispod 5000 USD, izračun će biti ovakav:
= 5.000 / 1000 × 100%
= razina margine od 500%
Ako bi se kretanje pozicije u negativnom smjeru nastavilo još i dalje i neto stanje imovine palo na 499 USD, tada bi pozicija bila zatvorena postupkom stop out jer je razina margine pala ispod 100 %.
= 499 / 1000 × 100%
= razina margine od 49,9%
Ako razina margine padne ispod razine Smart Stop Out, tada će se pozicije početi zatvarati djelomice sve dok razina margine ne bude iznad Smart Stop Out. Logika postupka Smart Stop Out će zatvoriti samo ono što je apsolutno nužno od najveće pozicije kako bi se sigurno povratila razina margine i zaštitila sama pozicija, točka otvaranja pozicije i račun za trgovanje što je dulje moguće.
Više informacija možete pronaći ovdje: http://www.icmarkets.com/intl/ctrader-smart-stop-out/
Na primjer, ako kupite (buy) 1 standardni lot ili 100.000 EUR za USD, tada ulazite u „dugu" poziciju. Ako, s druge strane, prodate 1 standardni lot od 100.000 AUD jedinica za USD, ulazite u „kratku“ poziciju.
Događaji kao što su jazovi na tržištu koji se javljaju tijekom vikenda ili važnijih praznika razdoblja su kad je likvidnost značajno umanjena i šanse da vaše pozicije dožive stop out i da se javi situacija negativne neto imovine su tada veće. Preporučujemo vam da koristite stop loss naloge i da redovito provjeravate svoju razinu margine. Vi ćete biti odgovorni za svaki negativan saldo na vašem računu za trgovanje.
Kad se stop loss nalozi aktiviranju, oni postaju tržišni nalozi podnešeni na izvršenje i stoga nema jamstva da će vaš nalog biti izvršen po cijeni koju ste odredili kao razinu sprječavanja gubitka (stop loss razina).
Upute u nastavku objašnjavaju izvesti kako se ping testiranje
1. korak: Na svojem računalu idite u Start menu i u polje „search programs and files" upišite „cmd".
2. korak: Zatim unesite riječ „ping" i nakon toga jedan razmak, a zatim IP adresu servera s kojim želite ispitati kvalitetu veze.
3. korak: U donjem retku rezultata prikazat će se, u milisekundama, minimalno, maksimalno i prosječno vrijeme potrebno za slanje i primanje paketa podataka s vašeg računala na poslužitelj i nazad.
A pending order is broken up into six types:
- Buy Limit
- Sell Limit
- Buy Stop
- Sell Stop
- Buy Stop Limit
- Sell Stop Limit
Key point to note is that trailing stops only move if the price moves favorably. Once it moves to lock in a profit or reduce a loss, it doesn't move back the other way.
Please note that different hedge margin level and settings may be applied to different products and platforms. The option to hedge a position while in negative Free Margin may not be available across our full product offering. We suggest you make yourself fully aware of the product specifications of the instruments you are trading or intend to trade. We recommend establishing a demo account to familiarise yourself with the Hedging Mechanics and associated risks.
For further clarification, please contact our support team.
Alternatively, you may directly subscribe to the signals from MT4 platform.
Pitanja o online trgovanju CFD-ovima
Account Application
Company Information:
1. Copy of your Companies Constitution or Articles or Incorporation
2. Company Proof of Address (Utility Bill or Bank Statement not older than 3 months)
3. Photo ID of at Least One Director
4. Proof of Residence of at Least One Director
5. LEI registration number (a unique identifier for persons that are legal entities and were created for global identification purposes.)
The following are acceptable forms of photo identification:
- Valid Passport
- Valid Government ID such as a Drivers Licence or State ID
- Valid National Identity Card
The following are acceptable forms of proof of residence:
- Utility or Phone Bill or Bank Statement
All proof of residences must be current and not older than 90 days.
If you have already provided us with your Company Information, Company Proof of Address, Directors Photo ID and Directors Proof of Residence you do not need to provide us with this information again.
Once your individual accounts are open, please send us an email at support@icmarkets.com requesting to create a joint account for you and the other participant. Please note that both parties need to agree in order to proceed with the joint application.
Company Information:
1. Copy of your Companies Constitution or Articles or Incorporation
2. Company Proof of Address
(Utility Bill or Bank Statement not older than 3 months)
3. Photo ID of at Least One Director
4. Proof of Residence of at Least One Director
The following are acceptable forms of photo identification:
Valid Passport
Valid Government ID such as a Drivers Licence or State ID
Valid National Identity Card
The following are acceptable forms of proof of residence:
Utility or Phone Bill or Bank Statement
All proof of residences must be current and not older than 90 days.
If you have already provided us with your Company Information, Company Proof of Address, Directors Photo ID and Directors Proof of Residence you do not need to provide us with this information again.
Client Area
https://secure.icmarkets.com/OpenAccount/OpenDemoAccount
To create an additional live account, you may click here: https://secure.icmarkets.com/OpenAccount/OpenRealAccount
If you have funded your account by:
Deposit via Debit/Credit card - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Safecharge 3D-Secure card - Withdraw deposit fund back by SafeCharge
Deposit via 3D-Secure Verified by Visa / MasterCard Securecode - Withdraw back by Visa/Mastercard Direct or bank wire
Deposit via Fasapay/Bank Transfer/Broker to Broker/Bitcoin - Withdraw by bankwire (20 AUD Bank fee)
Deposit via Neteller - Withdraw by Neteller (free of charge)
Deposit via Skrill - Withdraw by Skrill (free of charge)
Deposit via Paypal - Withdraw by Paypal (free of charge)
1. Login to the secure client portal.
https://secure.icmarkets.com
2. Select "Profile" section - > click in Change Trading account password. Here is the link: https://secure.icmarkets.com/Finance/AccountSummaryPage?changePassword=true
The system will send you a temporary password to the email address you registered with us. Please use the link provided in the email to login with your temporary password.
You should however be aware that you may incur fees on payments by some international banking institutions. IC Markets accepts no responsibility for any such bank fees.
First login to your Secure Client Area and select Transfers – Deposit Funds and then ‘Fund Now by Credit Card’
Select Add New Credit/Debit card and then enter the requested details. Upload a copy of the card and then we will approve it as quickly as possible for you. We can accept either a scanned copy or a clear photograph.
Once the card is approved, you can make instant deposits anytime.